FAQs

  • What slots are available?

    Go to the booking page and choose desired date and time. You will only be able to book if there are slots available.

  • How many people can attend each session?

    Each session is capped strictly at 4, and this is to ensure a quality experience and not to frighten the wildlife.

  • My partner wants to join me but won't be taking photographs, do they have to pay?

    Yes, only people who have paid can visit the hide area.

  • Are there toilets?

    Yes, there are toilets a short walk from the hide. Please note this is only between April and September.

  • Where is the hide?

    We're less than a 10-minute drive from Callander. Directions are provided at the time of order.

  • When should I arrive?

    Please arrive no more than 10 minutes before the start of your booked session, the car park is very close to the hide.

  • Is the hide easily accessible?

    Yes, there is a flat path, and easy to reach from the car park. If you have any specific concerns or requirements please contact us.

  • How do I access the hide?

    You will be given clear instructions how to access the hide within your confirmation email.

    Please click on the link ‘here’

  • Do I need to bring a ticket?

    No, we will have records of all bookings for that session. So please only visit if you have pre-booked.

  • Can I purchase refreshments?

    Refreshments are unavailable on-site, so please bring what you will need for the session.

  • How likely is it that I will see an Osprey?

    There is a very high chance, but it isn't guaranteed. You will hopefully see some wildlife during your visit.

  • Do you offer refunds?

    If you cannot make the session, we may be able to move the slot, but we can't guarantee that. No refunds are offered.

  • Can I come and go during the session?

    No, we'd prefer you stay in the hide not to frighten the birds away and spoil the session for others.

  • If I book consecutive sessions can I stay in the hide?

    Yes, you would be able to stay in the hide between sessions, but please be aware that there may be more activity on the farm at this time.

  • Gift Voucher redemption

    When you want to redeem a gift voucher all you need to do is add the gift voucher code at checkout.

  • Hide Layout

    We have changed the layout of one side of the hide. The LHS now has shelving along one side and along the back wall allowing access at the windows for tripod use. The RHS has a shelf under the windows so use of beanbags and gimbals would be advisable. Please come along prepared for both eventualities as we are unable to reserve specific spaces.